This package provides ongoing maintenance and technical support for Biobrain® Operate Applications to ensure sustained performance, reliability, and compliance over a 3-year support term.
The support plan includes:
• Access to regular application updates, bug fixes, performance enhancements, and compatibility adjustments aligned with platform or infrastructure changes
• Access to expert support for issue resolution, usage guidance, and minor configuration assistance
Support is delivered through designated Sartorius support channels and adheres to defined service levels. This support plan helps maintain application stability and ensures that your digital workflows remain aligned with evolving operational requirements throughout the support period.
